Acceasy Player user guide
Acceasy Player help center
Short, step-by-step answers for everyone who watches videos with Acceasy Player.
Find an answer
Type a word or two, for example “captions” or “full screen”.
Try the player
This short nature video has captions and a sign-language translation. Select Play, then try it: select CC and choose EN to turn on captions, drag the translation window to move it or drag one of its left corners to resize it, and select ? to see the keyboard shortcuts.
Note: Opening the shortcuts list pauses the video. Press Play when you close it.
Help topics
Getting started
The player at a glance: where the controls are and how to use them with a mouse, a touch screen or a keyboard.
Playing videos
Play and pause, move through the video, and change the volume, speed, resolution and full screen.
Captions
Turn captions on, choose their language and size, and change how they look.
Sign-language translation
Show or hide the translation window, change its background, move it and resize it.
Audio languages and audio description
Listen to the video in another language and turn audio description on or off.
Transcript
Open the transcript, search it, jump to a line and save it.
Keyboard shortcuts
Every key the player understands, and where the keys work.
Accessibility features
How the player works with screen readers, the keyboard, zoom and high-contrast modes.
For site owners
Add the player to your website and choose how it starts.
Troubleshooting
Quick answers when something does not work as expected.
Start here
New to the player? Begin with these:
Every question, by topic
Playing videos
- How do I play or pause the video?
- How do I jump to another part of the video?
- How do I go back or forward 10 seconds?
- How do I change the volume or mute the sound?
- How do I slow down or speed up the video?
- How do I change the picture quality?
- How do I watch in full screen?
- Can I watch a vertical version on my phone?
Captions
- How do I turn captions on?
- How do I turn captions off?
- How do I choose the caption language?
- How do I make captions bigger or smaller?
- How do I change how captions look?
- How do I move captions to the top of the video?
- Can my screen reader read the captions?
- How do I go back to the default caption look?
- Does the player remember my caption choices?
Sign-language translation
- How do I show or hide the sign-language translation?
- How do I change the background behind the signer?
- How do I move the translation window?
- How do I make the translation window bigger or smaller?
- How do I make the signer the main picture?
- How do I choose another sign language?
- How do I close the translation window?
- Does the player remember my translation settings?
Accessibility features
- Does the player work with screen readers?
- Can I use the player without a mouse?
- How does the player keep its controls easy to see?
- Does it work with Windows High Contrast and other color settings?
- Does it work when I zoom in or use a small screen?
- What does the player offer Deaf and hard-of-hearing viewers?
- What does the player offer blind and low-vision viewers?
For site owners
- How do I add the player to my website?
- What title should I give the player on my page?
- How do I stop the video from starting on its own?
- How do I set the language of the player's buttons?
- How do I make audio description start on?
- How do I choose which audio language the video starts in?
- How do I give my video a title?
- Can I link to the transcript page?
- How do I choose which sign language starts?
Still need help?
Book a short call with the U-I-X team, or send us an email.